Leeloo slings are for babies between 8 and 35 lbs.

There is nothing more important to us than the safety of your little one. Before you get started, please carefully read the instruction manual that comes with your sling. If you need any help, please do not hesitate to email us at hello@shopleeloo.co or take a look at our video tutorials.

Please watch our video tutorials and read the instruction manual that comes with your item before starting. Lastly, please don't hesitate to shoot us an email at hello@shopleeloo.co. We're here to help.

Yes, Leeloo slings have been tested and conform to ASTM F2907, the Standard Consumer Safety Specification for Sling Carriers. Our rings are 100% aluminum and have been tested and conform to CPSIA regulations.

All of our dyes are certified low-impact according to the Standard 100 by OKEO-TEX, which means they’re gentle for your baby, our artisans, and the environment.

Leeloo slings come in two sizes. Our standard length sling is 78" and our long length sling is 90". The standard length fits most wearers, and the long length fits plus size and taller wearers. See our sizing guide for reference.

Yes! Your sling fabric is made of 100% cotton and it is handwoven on a footloom by skilled artisans in Guatemala.

Unlike other sling fabrics that may lose support or that may slip in the rings over time, the handwoven cotton fabric is known for its durability. It gives the feeling of hugging your baby without losing the support that you need. Also, the weave of the fabric is soft to the touch provides excellent breathability.

Yes! Your sling is made from 100% handwoven cotton. Natural variations in the fabric are part of its innate beauty and associated with the slow, handcrafted process.

We recommend hand-washing or using a delicate cycle. Unthread the length from the rings. Use cold water to avoid shrinking or fading. Also, please use liquid detergent that is free of optical brighteners or softener. After washing, lay flat or line dry. You can also hot iron if desired.

Your sling was handwoven in Guatemala and sewn in the USA. We are strongly committed to Fair Trade principles.

The Artisans of the Guatemalan highlands create some of the loveliest textiles. The variety of color and patterns reveals a range of weaving techniques rooted in ancient traditions. Your purchase supports them economically, while allowing them to preserve their traditions.

Leeloo is strongly committed to ethical trade and fair trade principles. Fair trade encourages companies to embrace corporate social responsibility, particularly as it relates to making products in developing countries. Examples include paying fair wages to our artisans, supporting marginalized communities, and minimizing our environmental impact.

As a new company, Leeloo is not yet eligible for membership with the major fair trade organizations, but that doesn't mean that we don't incorporate fair and ethical trade practices into our business. For Leeloo, fair and ethical trade is a way of life. It means that we pre-vet and actively monitor our supply chain to ensure that they adhere to the Fair Trade Federation's Fair Trade Principles. It also means that we go out of our way to ensure that we're leaving a positive impact on the communities with which we trade.

Yes! Textile workers are among the lowest-paid in the world and for the artisans of Guatemala, this is particularly true. Historically, these workers, who are predominantly women, have faced low wages and discrimination.

Leeloo exists to provide consistent economic opportunity for artisans. All of our weavers work from their homes, on their own schedules, and set their own wages. Your purchase allows these weavers to support their families and gives them access to educational resources to develop new skills.

Orders arrive in 3-7 business days from the time the order was placed. Please note that orders placed after 12 noon Pacific time on Friday will not ship until the following business day. We use USPS for domestic shipments. Although we cannot make any guarantees concerning delivery dates, we strive to ship on time and provide the best estimates. We cannot guarantee delivery dates for international orders due to factors that are outside of our control, such as customs clearance times.

Yes, we ship outside of the USA. The destination country may charge customs duties and/or VAT upon arrival. These taxes are not included the shipping costs. It is the responsibility of the customer to pay these taxes upon arrival.

Upon shipment, package tracking information is sent to the email address associated with your order. If you didn’t receive a tracking number, or the tracking seems inaccurate, please reach out to us at hello@shopleeloo.co.

To start your return or exchange of a new, unwashed, undamaged item with intact tags attached and in original packaging, please email hello@shopleeloo.co within 30 days of your delivery date (US and Canadian orders only). Please include your name and order number in your email. We will reply with complete instructions to process your return / exchange.

Please note that sale items, international orders, and pre-orders are final and are not eligible for a refund, return, or exchange. Please see more info about returns / exchanges in our Terms & Conditions.

Since we want to send your items to you as quickly as possible, we are generally unable to make changes to an order after it's been placed. However, you can send an email to hello@shopleeloo.co to check the status of your order.